MFS Blog

Thoughts from Hannah Burgol, Front Office Secretary, McCaskill Family Services

By Hannah Burgol

Ever since I was young I knew I wanted to work in a setting that was helping people in some way.

Throughout my childhood leading into adulthood, the healthcare field was where I felt I belonged given the time I had spent in the hospital watching a family member battle leukemia. Those years led me to where I am now, pursuing a career in nursing. When I am talking to a potential new patient on the phone at the office, my job is to provide comfort, compassion, and understanding to parents seeking care for their child or the adult seeking counseling for themselves. These components of communication also intertwine with my role as a nursing student, friend, and daughter. No one enjoys talking to someone who doesn’t seem interested or present within the moment. I aim to guide the patient to the best-fit psychologist who can help treat their individual needs. Working in the front office, we are essentially the first line of care. Therapeutic communication is key. Working with patients through email and on the phone and the approach I take can make all the difference. Being in nursing school and working at McCaskill Family Services, I have become more skillful and aware with interpersonal communication and technique. 

I have worked at McCaskill Family Services for well over a year and I can tell you that these psychologists are the best!  They seriously care about each and every person who walks in the door.  I see people of all ages come in for their first appointment who look overwhelmed, sad, nervous, defeated.  Within a few weeks, I see happiness, calm, peace and confidence.  Do not hesitate to give me a call and I will help you get an appointment with a “just right” psychologist for you and/or your child.

Hannah Burgol
Front Office Secretary
McCaskill Family Services
Plymouth: 734-416-9098
Brighton: 810-224-1676


Top Ten Stress Management Tips For Teachers

By: Dr. Nicole Wozniak, PsyD. It used to be that every year, August to June, people knew what to expect.  In August, parents took their children shopping for new school supplies, while teachers began organizing classrooms and lesson...

5 Tips to Beat the Holiday and Post-Holiday Blues

By Emily Brzak, MA, TLLP. 1. Think of the new year as a blank slate. This is an excellent time to begin a new hobby or establish a new goal to steadily work towards. Mine? Train my 12-week old puppy Lola to chew on objects that are not...

Cultivating Mindfulness during Covid-19

By: Ellen Barrett-Becker, Ph.D. Covid-19 has created unprecedented stress for all of us. Balancing new work and school demands during the pandemic has been uniquely challenging. Luckily, mindfulness-based techniques can help you find your center and calm in the storm of stress and anxiety.

What is Telemental Health and How Does it Work?

By Beverly M. Griffor, MA, JD, MS, MBA, TLLP This is a time of changing rules and unsettled norms. Parents are trying to teach their children, all while working from home or coping with layoffs. Children are missing their friends and the ease of...

A is for August and, apparently, ADHD!

This article in the New York Times is very interesting to read if your child was born in August and you have worries or questions about ADHD. It discusses the link between August births and ADHD – a new study that raises questions about...

How To Help A Child With An Anxiety Disorder.

We thought this was an excellent article to share – a recent report from the Child Mind Institute in New York. Anxiety disorders are the most common health problems in children, and they often go untreated while children suffer. Kids with...

Team Building Event at The Brighton Equestrian Club.

A few photos from our recent, very successful team building event at the Brighton Equestrian Club. Thank you to our friends at the BEC for providing such a fantastic venue. And, of course, thank you to the horses for helping to make our day...

Assistive Technology: Are You Missing Something?

By Emily Kavanagh, M.S. Limited Licensed Psychologist Director, McCaskill Family Services Assistive Technology Center Assistive Technology (AT) refers to: “Any item, any piece of equipment or any system that helps an individual bypass,...

C-BIT: An Alternative Treatment for Tics

By Dr. Amanda Klingensmith, Ph.D. Many families have a hard time finding resources for their children with tics. With medications, some patients experience awful side effects, and some find that medications do not affect tic frequency or...

Habits: Making Changes that Last a Lifetime.

By Dr. Fred Upton, Ph.D. I am a person who always wants to have more data. I love step-trackers, heart rate monitors, spread sheets and functional analyses of behavior. If I can graph a behavior, I feel like I can control it. This is not...

Let's Care about Self-Care

By Truc Nguyen Taking care of yourself first and making your mental and physical well-being a priority sounds easy enough, right? However, as easy as it sounds, it can also sound kind of selfish at times. Well, I’m here to help...
Page: 12 - All